An Expert’s Perspective – Influencing Change in Customer Experience
In a rapidly evolving business landscape, one might wonder what separates the winners from the rest. The answer lies in an often-overlooked […]
10 Key Steps to Selecting the Right CCaaS Platform for Your Business
Esteban Kolsky, CEO of thinkJar, described the customer experience this way: “Customer experience is defined as the sum total of conscious events, […]