Professional Services

Cisco Professional Services

Is the complexity of digital communications within your organization moving faster than you can keep up?

Trust us, you're not alone. In the fast-paced world of Information Technology, it is imperative to keep a step ahead of Unified Communications technologies. OmniLegion Professional Services for Cisco Unified Communications help you stay ahead of the curve when it comes to communicating with your customer, partners and employees. Our team of engineers are adept at solving your Cisco Unified Communications challenges.

DID YOU KNOW

Our ‘Beyond Basic’ Optimization Services help with :

75%

Reduction in Response Downtime

41%

Increase In Issue Resolution Pace

21%

Reduction in Operational Costs

Ground Upgrades

The Pre-upgrade process ensures that your systems have the necessary software to support your contact center and prepare the way for a successful upgrade .

End Point Integration

Cisco Services help customers integrate a breadth of Cisco technology, migrate from other solutions, and optimize their existing security technologies .

Jabber Deployment

Setup, manage, and maintain all services on your corporate network in three modes Full - UC, IIM - Only Mode.

What We Do

Deliver anaytics , automation, compliance & security services via services that most bigger Cisco partners charge a premium for such as :

•  UC Upgrades

•  Architecture - Click to Dial - e.164

•  Video Conferencing 

•  Endpoint Integration

•  System Audits

•  Phone System Replacement

•  Site Additions or Removals

•  Architecture & Design

•  UCCE Script & Config

•  UCCX Script & Config

•  Jabber Deployment

•  WebEx Hybrid Services Deployment

•  Call Recording / Quality Management

•  UC Health Check

•  UC Install & Upgrade

•  QOS Assessment

•  SIP Trunking

•  Voice Disaster Recovery

•  E-911 Emergency Responder

•  Agent Desktop Customization