Skilled and dedicated Windows Systems Engineer with 20+ years working in a fast-paced environment requiring superior troubleshooting, analytical, and communication skills is seeking to join a strong team setting with independent and reliable members. My goal to become an IT professional began with obtaining a Network Administrator position providing support for a Los Angeles radio station. From there I was promoted to Engineer, Security Analyst, and then National Director of IT. In 2021 hired as Systems Engineer for a leading managed service provider. Considering all my IT experience combined with an earlier background in sales and customer service, one of my greatest strengths is effective customer management that includes staying with a problem through resolution.