Netowrk/ Technology

Organization. prioritization. and execution of key projects. My skills and qualifications are an ideal match
to the Technical Support Specialist’s requirements and will bring immediate value
Previously, in my Provisioning Technician role, exercised a calculated and methodical approach to
problem-solving. I am independently motivated, yet I appreciate team efforts and collaborate
productively within group

Experience in supporting in following software and applications Salesforce, Spiceworks, Acronis True Image TeamViewer, LogMeIn,
Malwarebytes, Microsoft Active Directory, Bit locker, Intel Real sense, Neural Networking, GSuite Admin, Microsoft_Intune, Office 365, EMBED Readers, Oracle MICROS, Oracle MICROS
Kitchen Display Systems, CSG ACSR, SolarWinds IP Control,

NETWORKING: Ubiquity networking portal, TCP/IP, DHCP, load balancing, SIP Trunks, Managed
Services Routers, Analog to terminal adapters, Virtual Faxing, Juniper Switches, CLI, SD-WAN,
VeloCloud, Service (UCaaS) Systems, Cloud-hosted PBX, UCaaS infrastructure, Cloud-hosted PBX
(private branch exchange), Voice over Internet Protocol (VoIP), SIP DIRECT with Pansonic IP
desk phone and configuration, IP Multimedia Subsystem