Experienced engineer with a demonstrated history of working in the information technology and services industry. Skilled in IP Routing, Switching, Security, SDWAN, NAC, Wireless, Data Center Virtualization, and Network Virtualization.
Over 18 + years of experience in specializing in Network Design and Implementation. Currently, my focus areas are Network Designing , Network Automation, Cloud computing, Network Security, Routing & Switching , Professional certifications include CISCO Certified Internet Networking Expert (CCIE) on Routing and Switching,
Electronics and Communication Engineering graduate with strong Designing, planning, problem solving & technical skills.
An IT professional with 14 years of network infrastructure engineering and team-leading experience including planning, developing, and implementing resilient and reliable network solutions. highly skilled with a proven track record in architecting and supporting IT organizations. And has an in-depth understanding of a wide range of networking technologies including networking protocols, routing, switching, security, wireless, network management, SD networks, and root-cause analysis.
“”REACH ME TO DISCUSS HOW YOU CAN TRANSFORM YOUR TRADITIONAL CALL CENTER INTO AN AI POWERED CLOUD BASED OMNICHANNEL CONTACT CENTER THAT WILL NOT ONLY BOOST YOUR AGENTS PRODUCTIVITY BUT ALSO TAKES YOUR CUSTOMERS’ EXPERIENCE TO THE WHOLE NEW LEVEL.””
I have been working in different areas of Networking, Collaboration, Contact Center and Security Technologies from the day one of my career, especially in the field of Cisco UC, Collaboration, Contact Centers, Routing, Switching, Meraki SD-WAN and Network Security. I am looking forward to continue my career by working in an environment that has mindset of leveraging automation, cloud and AI in their Collaboration & Contact Center Infrastructure. My primary experience has been providing design, implementation and technical support in UC and Contact Center environments. Academically, I have Masters Degree in Electrical Engineering and Undergraduate in Electronics & Communications Engineering.
Specialties::
• CCIE Collaboration, CCNP R&S, DEVNET Associate, UCCE Specialist
• WebEx Contact Center Expert
• Google Cloud
• Google CCAI, Virtual Agent, Agent Assist
• Google Dialogflow
• AWS Cloud
• AWS Certified Solutions Architect
• ITIL V3 Foundation
• Python Programming
• Network Automation
• REST API, NETCONF, RESTCONF, YANG
• Enterprise Network Design, Implementation and Support
• Cisco UC Design, Implementation and Support
• Cisco UCCE, UCCX Scripting, Configuration and Support
• WebEx Meeting
• WebEx Calling
• WebEx Contact Center
• Cisco Jabber and Expressways Design
• Cisco ASA Design, Implementation and Support
• Site-to-Site VPN and Remote-Access VPN Configuration
• Meraki SD-WAN & Wireless Design, Implementation and Support
• Cisco Unified Communications Manager (CUCM)
• Cisco Unity Connection (CUC)
• Cisco IM & Presence (IM&P)
• Cisco Unified Boarder Element (CUBE)
• Session Border Controllers (SBC)
• CIPC, Jabber
• Microsoft Teams
• SIP, SCCP & MGCP
• RIP, OSPF, EIGRP & BGP
• DHCP, TFTP & LDAP
• TCP/IP & OSI
• Analog & Digital Voice Gateways
• FXO, FXS, ISDN PRI, T1 CAS & SIP Trunk
• Quality of Service (QoS)
• Detailed SIP Log Analysis
• Disaster Recovery System (DRS) Backup & Restore
• Wireshark, Splunk, GigaVue, InfiniStream, Solarwinds, TranslatorX & RTMT
Sr. Solution Architect at LogicalisUS
A potential individual having 14 years of experience in the field of Networking with strong and extensive knowledge of Designing, Implementation, Operation and Troubleshooting of voice and data Network Devices.
A TOGAF 9 Certified, accomplished, and innovative enterprise architect recognized for quality and stewardship in enterprise architecture, network engineering, and infrastructure operations.
Progressive responsibility in infrastructure operations, engineering, management, and enterprise architecture supporting business and organizational evolution and growth. Recognized for dedication, accuracy, and perseverance in support of timely and quality architecture and solution delivery. Proficient in system and unit optimization across a wide scope of architectural landscapes.
CORE COMPETENCIES:
•Enterprise Architecture methodologies
•TOGAF 9 Certified
•IEEE, ITIL framework familiarity
•Business & technical requirements gathering, partnership, and process management
•MAN, WAN, SDWAN, LAN, WLAN network infrastructure and operations management
•Network & firewall infrastructure configuration/management (all L1-L4 technical areas)
•IT Infrastructure & systems implementation
•Datacenter infrastructure
•Google Cloud Platform
•Vendor/contractor management
•Technical & customer support, training, and problem resolution
•Technical communications
•Excellent written/verbal communication skills
•Full M365 Suite
Network Infrastructure Competencies:
– Cisco IOS and NX-OS;
– Cisco TACACS administration and management;
– Palo Alto PAN-OS:
– Firewall initialization, configuration/deployment;
– ACL and NAT configuration/deployment;
– Infoblox Network Discovery, Subnet/VLAN, DHCP, and DNS administration;
– Network monitoring and management;
– IP Addressing, subnetting, and VLAN architecture and administration
Client Infrastructure Management Competencies:
– MECM Operations
– AD Operations
Senior Network Security Consultant- CCIE
Passionate and professional IT engineer. I have been blessed to make a career out of figuring out how technology works and how to make it work. One of my greatest strengths is that I really have to dig into the technology to understand it and this allows me to explain it to others in ways that are easy to understand.
I’ve aligned myself to the best technology solutions at every point in my career; I was likely more lucky than good, but my instincts were mostly right.
I’d like to show you how you can reduce risk and complexity, just like thousands of customers already have.