how we do it

Extensive Experience

We have extensive experience across various industries and are waiting to help you create the next generation in customer experience.

Our team of solution experts have combined over 60+ years of experience designing and implementing enterprise contact centers. We have grown our practice alongside the Amazon Connect solution and work closely with AWS teams to seamlessly deliver the full benefits of Amazon Connect.

OmniLegion’s Contact Center Consultants work with you to assess your business requirements and expectations, analyze customer and agent interactions to better understand your business, uncover areas of opportunity and provide recommendations for applications and services that will extend your contact center and deliver the results you are looking for.

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