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Your RFP Guide - Top 10 sections to include A request for proposal (RFP) is a document that solicits proposal, often made through a bidding process, by an agency or company interested in procurement of a commodity or service. The RFP process is a critical business methodology that separates competitive bidders and independent vendors using […]
Advantages of using a Cloud-based communications system There are a number of key advantages to using a Hosted PBX versus traditional telephone service or purchasing an office telephone system. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration software or app, today's cloud technologies offer big advantages […]
What's the difference between CCaaS and On-Premise Contact Center? The first wave of Contact Center as a Service (CCaaS) began in the early 2000’s with companies such as inContact, Five9 and Interactive Intelligence (now Genesys) filling a gap that existed in the call center industry for companies that wanted to take traditional call center features […]
Communications Platform as a Service XaaS (Anything as a Service) is a general, collective term that refers to the delivery of any software product as a service. In today’s world of business applications, the shift to subscription-based models has resulted in a veritable smorgasbord of affordable applications for companies to consume. Software as a Service […]
What is the advantage? The term “the cloud” is synonymous with a lot of things to a lot of people these days, but to the lay person the cloud only recently became part of our daily vernacular. Business however have been aware of the cloud since companies such as Google and Amazon started offering on-demand […]
Reduce costs by eliminating duplicate resources In today’s business climate, a common refrain amongst IT executives and business leaders is “what am I paying for that I’m not using?” Wasted ones and zeros dot the silicon landscape of 21st century corporate America, all the way from fledgling start-ups to Fortune 500 behemoths. The one common […]
OmniLegion is Changing The Game HubSpot, a developer of software products for inbound marketing, sales, and customer service is one of the fastest growing CRM companies in the world. It was recently named one of Zapier’s fastest growing apps in 2018. “HubSpot has earned a reputation as a leading growth platform and for their standout […]
Protect small and medium sized businesses using security technologies supported by IoT In our previous blog post we outlined how IoT applications help businesses. Here we’ll explore specifically how physical security systems have evolved with the addition of the internet of things, and how this shift can further protect your business with even less effort. […]
Cybersecurity - Extend Your Reach Using an MSSP Today, businesses feel outnumbered by the prevalent armies of unscrupulous cybercriminals, with many prominent companies experiencing breaches on a daily basis. At times any CISO worth their salt can feel overwhelmed by the constant threat of data security breaches and the endless stream of cyber threats and criminals. Consequently, businesses are transforming how they react to and proactively manage these threats with […]
What you need to know about IoT Imagine you leave your house and suddenly realize you forgot to turn off a major appliance or left some lights on. With the power of the Internet of Things however, your nerves are instantly calmed because with the single click of your phone you can control any IoT […]
