Amidst this global pandemic, we understand that you may need extra support with your contact center and customer experience teams. Many of our customers are seeking support with:
- Home/virtual agents
- Rapid scalability
- Disaster recovery
In support of our community, OmniLegion will deploy basic Amazon Connect contact center technology at no charge. Feel free to reach out - we want to help!
Sincerely,
EJ Bowen
CEO, OmniLegion Technologies
mail: ej.bowen@omnilegion.com
cell: (678) 542-4391

- Contact center full stack design and deployment
- AI/ML capabilities
- Automation
- Call deflection
- Self-service
- Bot technology (SMS, chat, voice, social media)

- Skills based routing
- Call queuing
- Call recording
- Machine learning
- Call back
- Speech analytics
- Real-time analytics
- Pay as you go (usage)