Amazon Connect Cost Estimator

Contact Center Phone Numbers

The accuracy of this information is critical to provide a monthly cost estimation for Amazon Connect.

 

Contact Center Telephony Usage

The accuracy of this information is critical to provide a monthly cost estimation for Amazon Connect.

 

Chatbots For Natural Language Experiences (IVR & Chat)

Chatbots for Natural Language Experiences (IVR & Chat)

  • If using Text To Speech for IVR please enter the number of utterances per bot.
  • If using Chat as a channel please enter the number of utterances per bot. 

If you plan on using pre-recorded prompts you do not need to provide number of voice utterances.

 

Contact Center Recording

The accuracy of this information is critical to provide a monthly cost estimation for Amazon Connect.


Contact Center Web & Mobile Chat

Provide this information only if you are planning on using Web & Mobile Chat.

If you are not using Chat, please enter 0 in the input fields.


Contact Center Analytics for Calls & Chats

The accuracy of this information is critical to provide a monthly cost estimation for Amazon Connect.


IVR Data Dips for Personal & Dynamic Experiences

If your IVR or Chat application performs dips into a database.


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